The Excellence & Innovation in Client Service Award honours a firm who has implemented a programme or an initiative which demonstrates innovation and a commitment to continued client care and excellence during recent times and, in particular, since January 2019.
The criteria set out in the foregoing paragraph should be reflected in submissions and such submissions should also refer to the following:
● Description of innovative service/initiative provided;
● Quality of legal services offered and legal expertise relevant to the category;
● Delivery of excellence in client service and effective communication with clients.
Nominations for this category will be based on/in the regions and recipients of awards will be announced for each region: Dublin (incl. City and County), Leinster (excluding Dublin), Munster and Connacht/Ulster, who will then go forward for consideration for the overall national award.
To nominate a firm in this category, the principal practice office must be based within the selected region.